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   Terms & Conditions  

 

Disclaimer.

Products sold are only allowed to be used in a non-professional environment and are intended for personal use and never to be used in real aviation. The use of our products in professional or commercial environments is not permitted without written approval of ACE (Aircraft Controls Engineering). Contact us for further information.

All content included on this site, such as Images,  text, graphics, logos, downloads and manuals is the property of  ACE  and protected by international copyright laws.  The use of any of its contents, such as images, text and logo’s without written approval from ACE , is not allowed.

Some text and images that appear on the website are copyrights of Boeing and it’s affiliates.

Shipping requirements to the U.S.A.

United States Border Services requires that all items shipping from Canada to the United States must show the TAX ID or Social Security Number for the Importer of Record. This is mandatory and must be on the Commercial Invoice and the Worldwide Services Waybill. When shipping to US Businesses, the business TAX ID is required, and when shipping to individuals, the SSN is required. For additional information regarding new procedures that were in effect as of October 1st, 2004, please visit the U.S. Border Services Agency Web sitewww.customs.gov. You may also download the Official Customs Directive.
Please rest assured that we will only use your number for the shipping documents and we do not keep it on file. If you need clarification or have any questions, please do not hesitate to contact us by email  or by telephone

 

Terms and Conditions.

By browsing and using this website you are agreeing to comply with and are bound by the following terms and conditions of use, which together with our disclaimer govern ACE (Aircraft Controls Engineering) relationship with you in relation to this website.

The sale and use of any products sold from this website or via ACE are subject to the following terms of sale and use:
Anyone found to be using hobby items in a commercial enterprise will receive no support or warranty of any kind and further sales will be restricted.
The above statement does not apply to any product listed as  "Commercial".  These are products specifically developed for the commercial market and carry  a different warranty and support package.

As the importer of record, you should be aware that your shipment may incur customs & duties, and that your local delivery agent may apply additional fees for handling the customs process. We have no control over duties and taxes that your government may impose, or handling fees your local delivery agent may apply. Any additional duties/taxes/fees are payable upon receipt of the package, usually to the local delivery agent.
 
Product Liability

The sole obligation for products that prove to be defective within 90 days of purchase will be for replacement. In no event shall the liability exceed the buyer's purchase price, nor shall ACE (Aircraft Controls Engineering) be liable for any indirect or consequential damages.
Warranty does not apply to products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and not capable of being tested.

 

Return Policy

Merchandise returns are subject to the terms outlined below. Replacement or repair of the product shall be at ACE discretion.

To facilitate processing of returned merchandise:

Please contact support to obtain an RMA (Returned Merchandise Authorization) number prior to returning product.
Return freight charge must be prepaid. C.O.D. returns will not be accepted.
Defective merchandise may be returned within 90 days of the original invoice date and need to be in original packaging.

 



 
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